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Landis+Gyr Awarded Major Smart Water Contract By South East Water


The contract for 35,000 W350 ultrasonic and NB-IoT water meters, integrated with network leak detection sensors, enables South East Water to gain valuable insights into its network assets

Landis+Gyr Pty Ltd., a subsidiary of Landis+Gyr Group AG, has signed a multi-year contract with South East Water to provide 35,000 smart water meters integrated with the utility's network leak detection sensor, Sotto. This enables the innovative Melbourne-based utility to operate its assets more efficiently while helping its customers to sustainably monitor and manage their water use daily.

South East Water, an early adopter and market leader of digital technology, has been trialing smart water meters across metropolitan Melbourne to detect both network and customer leaks early before they turn into bursts. As announced in our release in September, there are already 5,000 of Landis+Gyr's W350 ultrasonic and NB-IoT meters, integrated with leak detection sensors, installed across South East Water's network as part of its digital utility program.

The preliminary results have been promising in locating leaks unknown to the network operators and customers. The smart water meters have also prevented customer disruption, and led to a more efficient, reliable service that can lead to lower customer bills.

“The additional 35,000 Landis+Gyr's meters integrated with sensors will provide better insights into how faults can be managed efficiently and will help validate key assumptions around how we can improve network operations and maintenance.

They will also provide great benefits to our customers, who will have access to their usage data and be alerted to any internal leaks in near real-time,” said Andrew Forster-Knight, South East Water General Manager, Digital Utilities.

Landis+Gyr's W350 ultrasonic and NB-IoT water meter integrated with network leak detection sensor, provide high accuracy throughout the meter life and near real-time data to help utilities optimize their network assets efficiently - while ensuring reliable service to customers.

Combined with embedded NB-IoT communications, known for its low power consumption with wide coverage and reliability in underground locations and high-rise buildings, W350 increases the overall value of the business case for utilities.

“Landis+Gyr is excited to be selected as South East Water's technology partner to accelerate the adoption of connected devices in their digital utility program. We look forward to collaborating closer in utilizing valuable insights from our smart devices to shape the future of sustainable water management in this region,” said Rodney Chaplin, General Manager of ANZ, Landis+Gyr.

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